959 Ann St, Fortitude Valley, Australia
We love hearing how our guests enjoyed their experience. See below for reviews from past guests of Alex Perry Hotel & Apartments and write your own if you've stayed with us write a review
The personnel at the reception desk at the time of our arrival were outstanding. I had made an error in my booking (completely my fault) and they fixed the problem immediately and without any cost or inconvenience to me.
~~ Delfina's Bistro is scheduled to open July 29th, we look forward to your next stay; our team will he happy to confirm your restaurant reservation for you ~~
All team members provide an exceptional service, however with my latest visit team member "Ping" was exceptional.
Perhaps increase the variety of teas that are readily available as my spouse wanted spearmint tea which unfortunately was not available with the service offering.
~~ Thank you for the feedback - rest assured Delfina's Bistro will stock additional flavoured tea options as part of the restaurant. We look forward to your next visit ~~
From The front desk staff, am afraid I do not know their names
Guy at the front desk, but sorry, didn't get his name!
Exceptional service from all
Found the apartments very nice, would have liked a coffee machine but that's being fussy! Very lovely thank you.
~~ Delfina's Bistro will launch onsite in late July, barista coffee will be available as part of Delfina's service offering. There is sustainably sourced One Fair Trade Coffee, Tea, Sugar and Hot Chocolate inroom for your enjoyment. We hope you both try and enjoy these on your next stay ~~
I only interacted with the front desk and they were all exceptional.
I had no issues or concerns to address.
Exceptional service from all!
Booked through work
All were very helpful, especially the lady at check-in the evening of the 16th June. Our Travel Agency had incorrectly booked a single room instead of the double room, and it was easily resolved.
Nothing to improve. Excellent overall.
I think once there is resteraunt and bar in the building it will be great.
~~ Delfina's Bistro is scheduled to open late July, we hope you enjoy the onsite restaurant offering during your next visit ~~
Food service & Liquor service would improve next stay
~~ Thank you for your feedback - Delfina's Bistro will open on the ground level of the hotel in late July and offer the following services: Breakfast, Lunch, Dinner, Room Service, Butler Minibar Service, In room Chef Dining Experience and Pantry Shopping service ~~
I only stayed one night and the word "exceptional" can't be applied reasonably given that short encounter however it was friendly and efficient but on the same level as that experienced in a number of boutique establishments.
Thank you for taking to the time to provide us with your feedback.
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